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At OLCOURSE LTD, we strive to provide high-quality freelancing skills learning courses to our customers. We understand that circumstances may arise where you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be granted. By purchasing any course from OLCOURSE LTD, you agree to the terms of this policy.
We offer refunds under the following conditions:
The refund request is made within 7 days of the purchase date.
The course has not been completed or accessed beyond a certain percentage (e.g., 20%).
Technical issues preventing course access that remain unresolved after contacting support.
Duplicate payments or accidental overcharges.
Refunds will NOT be provided in the following situations:
If the refund request is made after the refund period has expired.
If the course has been substantially completed.
If you simply change your mind after purchase.
If you violate our terms of service.
If the issue is due to lack of technical knowledge or inability to use the platform properly.
To request a refund, follow these steps:
Email us at info@olcourse.org with the subject “Refund Request”.
Provide your full name, email address, course name, and reason for the refund request.
Our support team will review your request within 7 business days.
If approved, refunds will be processed within 7 business days back to the original payment method.
In some cases, partial refunds may be granted at our discretion, particularly if part of the course has already been accessed.
If you have subscribed to any recurring service, you can cancel your subscription anytime. However, partial refunds will not be provided for unused portions of the subscription period.
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
If you have any questions about our Refund Policy, please contact us:
Email: info@olcourse.org
Address: 128 City Road, London, EC1V 2NX
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